This warranty applies to all products sold by 15427533 Canada Inc. (https://loop.tech), with the understanding that certain exclusions may apply. For detailed, product-specific warranty information, including coverage and exclusions, please refer to the warranty section available on each product's page on our website.

The warranty coverage for each product is as specified by the manufacturer, typically ranging from 1 to 2 years from the date of purchase. For precise warranty duration details specific to your product, please consult the warranty information provided on the product's page on our website.

Our warranty coverage is designed to ensure that you receive only the highest quality products free from manufacturing defects. The warranty specifically covers defects in materials and workmanship under normal use conditions.

Here’s a detailed overview:

• Manufacturing Defects: Defect in materials or workmanship
• Operational Failures: Operational failures occur due to manufacturing errors

Manufacturer Responsibility: It's important to note that the primary responsibility for defects lies with the manufacturer. Our role is to facilitate a resolution between you and the manufacturer to ensure any issues are resolved efficiently.

Our Commitment to You: We understand the importance of resolving issues swiftly and will make every effort to liaise with the manufacturer on your behalf. Our goal is to ensure a satisfactory resolution in the fastest time possible.

For issues covered under manufacturer warranties, we encourage you to review the specific warranty terms listed on the product page. Additionally, our team is always here to help guide you if needed.

For the smoothest warranty service experience, keep your proof of purchase and be aware of the warranty period specific to your product. Our Shipping Information and Refund Policy pages provide further details on policies and timelines.

In the event of a defect covered by this warranty, we, at our discretion, will repair, replace, or provide a store credit for the product. Please note that customers are responsible for shipping costs to return the product to us for warranty service. For replacements or repairs, we will cover the shipping costs back to the customer.

For comprehensive details on our shipping and refund policies, including information on policies and timelines, visit our Shipping Policy and Return Policy pages.

1. Initiate a Claim: Contact our customer support to initiate a warranty claim, providing a detailed description of the issue.
2. Proof of Purchase: Submit a copy of your purchase receipt or other proof of purchase.
3. Product Inspection: We may require that you send the Product to us for inspection.

This warranty applies only to Products purchased directly through our official website, accessible at https://loop.tech. It is important to note that this warranty is only applicable to purchases made on this platform and does not extend to products bought from other retailers, resellers, or third-party websites.

This warranty does not cover:

• Damage resulting from misuse, abuse, unauthorized modification or repair, or accidents.
• Normal wear and tear.
• Loss or theft of the product.
• Damage caused by exposure to water, fire, improper ventilation, or other external environmental conditions.
• Cosmetic damage that does not affect the functionality of the product, such as scratches or dents.
• Damage due to improper installation or failure to follow the user manual and safety instructions.
• Consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship.

For issues not covered under this warranty, we offer technical support to assist with troubleshooting and problem-solving. While we strive to resolve every issue, we cannot guarantee a solution for problems resulting from customer error or misuse.

If you encounter difficulties with your product, please contact our customer support team for assistance. We're committed to providing support and exploring all possible options to address your concerns.

This warranty is not transferable and applies only to the original purchaser of the Product.

For warranty service or questions, please contact our customer support

We are committed to providing timely and efficient resolution of warranty claims.

Our standard resolution timeframe is outlined below to ensure transparency and set clear expectations for our valued customers:

1. Initial Assessment: Within 3-5 business days of receiving your claim or inquiry, our team will conduct an initial assessment to determine the nature of the issue and the next steps.
2. Communication: You will be informed of the assessment outcome and our proposed resolution plan within this initial period.
3. Repair or Replacement Process: If a repair or replacement is deemed necessary, we aim to complete this process within 7-20 business days, depending on the complexity of the issue, availability of parts, and shipping times.
4. Final Resolution: Our goal is to resolve all warranty claims within a maximum of 30 business days from the initial contact.

Please note that we strive to expedite every step of the process without compromising the quality of our service. Customers will be kept informed of their claim's status at regular intervals. In the event of any delays beyond the outlined timeframe, we will communicate these promptly and provide updated timelines.

We appreciate your understanding and patience as we work to address your concerns as swiftly and effectively as possible. If you have any questions about your warranty claim or need further assistance, please do not hesitate to contact our customer support team.

This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.

You can review the most current version of the Warranty Policy at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of this Warranty Policy by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to this Warranty Policy constitutes acceptance of those changes.

For further details on our policies, please refer to our Terms of Service.