• Credit Cards: Visa, MasterCard, American Express, and Discover.
• PayPal
• Google Pay & Apple Pay
• Shop Pay (Shopify Payments)
• Wire and Bank Transfers

1. Create an Account: Begin by creating an account with us on our website.
2. Confirm Banking Details: Send us an email to confirm our banking details for the wire or bank transfer.
3. Order Placement and Confirmation: Once we confirm your payment, we'll place the order on your behalf and send you an email confirmation.

You can also prepay by check or money order. From there, the process, including tracking and shipping, will continue as with standard orders.

For customers eligible for tax exemption, please follow our simple process:

1. Create an Account: Begin by creating an account with us on our website.
2. Verify Tax-Exempt Status: Send us an email to initiate the process, provide the necessary documents to verify your tax-exempt status.

Once verified, you will be confirmed as tax-exempt for future purchases. For detailed information on tax exemption, please visit our Tax Exempt Page.

We offer payment plans and financing options to accommodate your needs.

Financing through us or a third-party partner is subject to the guidelines of the respective lender. For instalment arrangements, please contact us to receive all necessary information.

We understand that certain organizations and institutions only use purchase orders. We aim to accommodate your procurement process as smoothly as possible.

Here’s how we manage purchase orders:

• PO Number Reference: You can easily reference your Purchase Order (PO) number with your orders. This can be done by entering the PO number in the notes field available on our checkout page on the website. Alternatively, you can provide the PO number to our customer service representative while placing your order through email, over the phone or via live chat.
• Order Confirmation: Upon request, we are pleased to provide a detailed order confirmation for your records.

Terms and Conditions: Please note that while we accommodate the use of purchase orders for the convenience of our customers, we will not be held to any terms or conditions listed or referenced on customer-generated purchase orders. The terms and conditions set forth by 15427533 Canada Inc. on our website will govern all transactions.

Discount Programs: We do not participate in any discount programs associated with purchase orders. All prices are as listed on our website without the application of additional discounts.

Our goal is to streamline your purchasing experience with us while maintaining clarity and adherence to our standard business practices. Should you have any questions regarding purchase orders or need further assistance, our customer support team is here to help.

Orders can be canceled up to 48 hours after the order has been placed. Customers have the option to cancel orders directly through their account or by contacting our customer service team as soon as possible. For cancellations requested outside of the 48-hour window, please reach out to our support team. Requests are subject to review based on the order's processing status at the time of the cancellation request.

If an order has already been shipped, customers are asked to return the undamaged product to our facility. Refunds will be processed upon the return of the product, but please note that refunds are subject to review. Customers may be responsible for any return shipping costs for orders canceled after shipment.

Return Policy: For more detailed information on refunds, including conditions and processes, please visit our Return Policy page. 

For any further assistance or questions regarding canceling an order or our refund process, our customer support team is here to help.

We provide a variety of payment options without additional costs. However, certain payment methods, especially for international transactions, may incur processing fees charged by banks or payment providers. These fees are determined by your bank or payment service, not by 15427533 Canada Inc. (https://loop.tech). We recommend consulting with your payment provider for detailed information on any potential transaction fees.

In the event of a chargeback initiated by a customer, 15427533 Canada Inc. (https://loop.tech) will engage in a thorough review process to determine the validity of the claim. Customers are encouraged to contact our customer support team to resolve disputes before initiating a chargeback.

We prioritize the protection of sensitive information and adhere to best practices, utilizing SSL technology and encryption for sensitive data. Data sharing is limited to what is necessary for conducting our business, in line with our data privacy guidelines outlined in our Privacy Policy.

Handling payment discrepancies and disputes with transparency and efficiency is a top priority for us.

Here's how we manage such situations:

Immediate Notification: If you notice any discrepancies in your payment or suspect an unauthorized transaction, please contact us immediately. Prompt communication allows us to address and resolve the issue quickly.

Investigation Process: Upon receiving your notification, we'll initiate an investigation to review the transaction details. This process may involve collaborating with our payment processors and financial institutions to ascertain the nature of the discrepancy or dispute.

Resolution and Adjustment: Based on our investigation's findings, we'll take the necessary actions to correct any errors or unauthorized transactions. This may include issuing refunds, adjusting your account balance, or other appropriate measures to ensure your satisfaction and account accuracy.

Documentation and Follow-Up: We'll provide you with documentation regarding the dispute resolution for your records. Additionally, we'll follow up with you to confirm the resolution and ensure your satisfaction with the outcome.

For detailed information on how to report payment discrepancies and initiate a dispute, please contact us. Our dedicated customer support team is here to assist you with any payment concerns you may have.

For our policies on payment discrepancies or disputes, please visit Payment Discrepancies and Disputes.